No! You cannot get a cash refund when you cancel a LATAM Basic/ Light fare under the LATAM cancellation fee basic economy. These are restricted and non-refundable fares. The value can be converted into travel credits for future use based on the route and time.
LATAM Cancellation Policy: A Step-by-Step Guide

When it comes to travel plans with LATAM, having complete knowledge of LATAM Airlines’ cancellation policy will help you manage unforeseen situations. It is a popular carrier and offers a range of policies to cater to the needs of passengers. Being informed about what happens if you need to cancel/ change a flight can save you time and money.
No matter whether it is a business trip/ vacation getaway. Tickets are non-refundable and changes are allowed before departure with conditions on LATAM. The blog below will explore this policy in detail/ highlight important points/ process to cancel/ and provide additional information.
Does LATAM Allow Cancellations?
Yes! The airline allows cancellations but the specifics are based on the ticket fare. Travelers are eligible for a full refund upon cancellation when the ticket is refundable under the LATAM Airlines Cancellation Policy. Non-refundable tickets have strict rules. It includes a cancellation fee/ travel credit for future use. The cancellations must be made in a certain time frame prior to the flight to get a refund.
Cancellation is only available until 11:59 pm on the same day the purchase was made. The airline offers points for changes as well as for those who need to change their flight instead of cancellation. But fees are applicable. Canceling the PNR does not exempt the NO SHOW charges. Contact Airlines Deals Hub today to check the flight status.
Latam Airlines applies around 100 to 500 US dollars as a Latam Airlines cancellation fee for each travel. It can be waived if the passenger cancels their flight 24 hours after the ticket purchase.
What is the LATAM Airlines Cancellation Policy?
The airline has made certain guidelines for those who need to cancel a LATAM flight. LATAM’s policies in cases of flight cancellations are straightforward. Check out the important terms and conditions below:
- Passengers can cancel a flight 24 hours after purchase with no charges under the LATAM airlines 24-hour cancellation rule. But the ticket was made seven days prior to departure.
- Fees are applicable for cancellations after a 24-hour grace period based on the ticket fare and route.
- Refundable tickets can be canceled, while non-refundable tickets offer flight credit.
- The non-refundable tickets allow passengers to receive a credit for future travel. It is valid for a certain period.
- Changes due to emergencies/ illness have a different LATAM Airlines cancellation policy.
- Cancellations can be made online through the LATAM website/, customer service/, or at the airport.
- Frequent traveler members can have additional perks when it comes to cancellation as per the LATAM Airlines Cancellation Policy.
- Different cancellation rules are applicable based on local laws for flights to/from certain origins.
You will have to cancel a flight 24 hours of purchase to get a complete refund and avoid the cancellation fee of LATAM Airlines.
What is LATAM Airlines 24-Hour Cancellation Rule?
LATAM Airlines offers a 24-hour cancellation policy. It allows passengers to adjust travel plans with ease. Here are the key points to consider:
- If you cancel the order within 24 hours, you will be entitled to a refund after the cancellation fee is reduced. The cancellation fee will first be determined based on fare you purchased.
- This rule is applicable to the tickets purchased from LATAM Airlines.
- Passengers can cancel the flight within 24 hours of purchase with no additional fees as per the LATAM airlines 24-hour cancellation rule.
- A full refund is provided to the original form of payment when the cancellation is made within a certain time.
- This policy applies to both domestic and international flights. But it is good to check certain ticket conditions.
- Non-refundable tickets and special fare tickets will not be eligible for the 24-hour cancellation rules. Review ticket terms to avoid loss.
Was your flight delayed/ canceled? Check if you are owed up to £520 per person in Latam Airlines Group cancellation compensation. Claim it with Airlines Deals Hub.
How Does LATAM Airlines Cancellation Policy Work?
LATAM Airlines has a cancellation policy with the aim of providing flexibility. The details can change based on the chosen ticket fare. There are certain choices available when you need to cancel a LATAM flight. Travelers can cancel a ticket without additional charges and get a full refund with a refundable ticket under the LATAM Airlines Cancellation Policy.
You will have to pay a cancellation fee for a refundable ticket. The leftover cost could be turned into a travel credit for future trips. It is best to cancel a flight as soon as you know you are unable to board the flight. This can help reduce fees and improve the chance of a refund. LATAM even permits you to change a flight date and might be a better choice than cancellations.
Case Study: Sarah loved to travel and had bought a ticket with LATAM Airlines to attend a family wedding in Brazil. She got caught up in an unavoidable work commitment just a week before her flight. Sarah remembered that she had selected a ticket choice and it allowed for some changes. She decided to contact LATAM Airlines customer service to see what her choices were. There would be a small fee to make changes. She could still get a portion of her ticket’s price back as credit in her LATAM Wallet. This credit could be used for future flights till the next year. Even though Sarah had to change her travel plans. She was happy to find out that she would not lose all the ticket value. Instead, she would have some of it for another trip later. This process made her feel better. She was thankful for LATAM Airlines cancellation policy. It helped her in a tough situation and allowed her to save for future travels.
How to Cancel a Flight on LATAM Airlines?
Travelers can complete the process through three main methods when they need to cancel a flight as per the LATAM Airlines Cancellation Policy. It is available online through the website/ through the mobile/ with the help of customer service.
Method 1: Through LATAM Airlines Website
The fastest method to cancel a LATAM flight is through the MY Trips portal on the official website.
- Visit the LATAM Airlines official website.
- Select the MY Trips/ Manage Trips tab.
- Enter the booking reference and the last name of the passenger.
- Click on the Look for/ Search tab.
- Select a flight you wish to cancel.
- Choose Cancel Flight button.
- Review the fare details and applicable cancellation fees if any.
- Confirm the cancellation and you will get a confirmation email with a cancellation receipt.
Method 2: Through the LATAM Mobile App
Use the steps below if the above method is not suitable for you.
- Open the LATAM Airlines app on the iOS/ Android device.
- Tap on the My Trips tab at the bottom menu.
- Select the active trip you want to cancel from flight list.
- Scroll down to the trip management section and select Cancel flight tab.
- The app will calculate the eligible return.
- Review the terms and tap Confirm Cancellation to finalize.
Method 3: Through Customer Service Assistance
Travelers can contact LATAM Airlines customer service team for live assistance. Check out the given steps to do so:
- Locate the official website of LATAM and find their number.
- Dial LATAM Airlines customer service phone number.
- Follow the automated voice prompts to navigate to current cancellations.
- Provide the call representative with the reservation code and a full passenger name.
- Ask the agent to evaluate the fare rules of a LATAM ticket to determine the refund eligibility.
- Instruct the agent to process the cancellation and request a verbal confirmation number.
Airlines Deals Hub Tip: The system will not allow you to cancel a LATAM flight when it is booked through a third party website/ agency. Contact booking agent to process the cancellation.
How Much Does LATAM Charge For a Flight Cancellation?
LATAM Airlines determines its cancellation fees and refund choices based on the ticket fare you select at the time of purchase. LATAM structures its tickets under certain branded fares for both Economy and Premium Economy. Understand LATAM Airlines cancellation fees for different fares in the table below:
| Cabin Class | Refund Eligibility | Cancellation Fees |
| Basic (Economy) | No/ Non-refundable | Not Allowed/ lose the entire fare value. |
| Light (Economy) | No/ Non-refundable | Not Allowed/ unless a specific route charge is filed. |
| Plus (Economy) | Restricted | USD 75 to USD 250/ Varies based on the domestic vs. international route. |
| Top (Economy) | Yes/ Refundable | No Fee / Free Cancellation |
| Premium Economy | Yes/ Refundable | No Fee/ reduced fee on select promo routes |
| Premium Business | Yes/ Refundable | No Fee / Free Cancellation |
What to know:
- Travelers can cancel a flight for free 24 hours after purchase for a flight under the LATAM airlines 24-hour cancellation rule. It includes a stop at a U.S. airport and made the reservation seven days before the trip. This means you will get a complete refund.
- Travelers will lose all the value they paid for when they cancel a ticket before flight leaves under the LATAM Airlines Cancellation Policy. The ticket will be marked as a no-show and LATAM will provide government taxes related to the airport.
- There will be a fee taken from the amount you paid for the ticket for non-refundable ticket holders. It lets you make changes/ cancel it. The remaining balance will be added to the passenger’s digital LATAM Wallet as an eCredit. It can be used for the next year.
Travelers can cancel a LATAM Airlines flight with cancellation fees based on their fare conditions and the time at which the cancellation is made. Contact Airlines Deals Hub to gather additional information.
What is LATAM Airlines Refund Policy & How to Claim it?
LATAM Airlines has designed a refund policy so passengers can learn whether it is a refundable fare/ non refundable fare. Go through all these rules through the pointers below:
- Refunds to the original form of payment are limited to top fares.
- Lowest fares are not refundable and are specified by route laws under the LATAM Airlines Cancellation Policy.
- A 100% refund is provided to travelers when the flight includes a U.S destination.
- But the cancellation must be made 24 hours before purchase as per the LATAM Airlines 24-hour cancellation rule. The flight must be booked seven days prior to departure.
- Travelers have the right to claim a full refund when LATAM cancels a flight.
- You must submit the cancellation and refund request before the planned takeoff.
- The entire ticket value is forfeited when you do not show up.
- LATAM processes refunds as digital credit into the wallet instead of cash for certain semi-flexible fares.
Steps to claim a refund:
- Reach out to the LATAM Airlines website.
- Log in to the account.
- Choose a flight and click on the Cancel Flight tab.
- Check the refund eligibility and hit the submit button.
- Keep the refund tracking number sent to an email.
Airlines Deals Hub: If you booked through LATAM’s website, even if it was via Google Flights, you are covered by the 24-hour free cancellation rule.
Pro Hacks to Avoid Cancellation Fees on LATAM
Use the strategies below to sidestep the LATAM Airlines cancellation fee once you have canceled a flight.
- Leverage 24 Hour Rule – Passengers can cancel their flight within 24 hours of purchase without charges. But the flight is at least seven days away from the planned travel date.
- Capitalize on Schedule Change – Travelers can make a free flight cancellation with a full refund/ free date changes when LATAM adjusts the flight schedule.
- Use LATAM Pass Elite Status – Elite-tier LATAM Pass members leverage treatment based on change and cancellation fees. The members bypass standard LATAM Airlines cancellation fees on certain fare types.
- Claim Compassionate Waivers – LATAM offers compassionate fare waivers in case of severe medical emergencies. Contact customer service by phone. Be prepared to email documents like prescription/ other.
- Upgrade and Then Cancel – Look at the cost to upgrade to a higher fare class before cancellation. This rule applies when you have bought a restricted/ non refundable fares.
- Use Travel Insurance – Turn to third party travel insurance/ the credit card when you miss the 24-hour window and face non-refundable tickets. The coverage of this insurance will allow for avoiding cancellation costs on LATAM.
Final Words!
It is crucial to understand LATAM Airlines cancellation policy for travelers who wish to navigate the complexities of the reservation. Travelers can leverage convenience when their travel plans change with a cancellation choice and refund availability. Being aware of the cancellation fees and the conditions surrounding them helps. It ensures making an informed decision about a flight. It is crucial to stay updated on LATAM guidelines and take action to reduce losses whether it is a delay/ need to cancel a flight. We explained what you can do to avoid losing a ticket if the flight has not taken off. Learn about the conditions and regulations of each origin.
Still have doubts/ concern? Contact Airlines Deals Hub now. Find out about purchase cancellation and money refund. We are available round the clock to assist you.
Disclaimer: The information provided on this blog about LATAM Airlines Cancellation Policy is for informational purposes. We present accurate and updated information. Policies can change and check details with LATAM Airlines/ consult their official website for the current information. This blog does not substitute for professional advice/ official communications from the airline. I cannot guarantee the completeness/ reliability of the information shared here.
Frequently Asked Questions
Can I get a cash refund if I cancel a LATAM Basic/ Light fare?
How do I cancel a LATAM booking and claim a Travel Voucher?
Move to the LATAM MY Trips section/ log in to the ticket details and choose the cancel flight choice. This will help you cancel a flight and claim a travel voucher. This converts its value to an electronic credit.
What happens if LATAM cancels my flight or changes the schedule?
Travelers are eligible for a free new flight reservation/ alternative route/ a full ticket refund when LATAM cancels/ changes a flight schedule. Change travel plans at no cost/ select to request a refund for the unused value of the ticket.
What is LATAM’s policy if I miss my flight (No-Show)?
LATAM will cancel all subsequent flights of a reservation when someone misses a LATAM flight and mark it as a no-show. Contact LATAM customer service through the CONTACT CENTER/ at the airport to rebook a flight to avoid ticket value loss.
Can I Cancel My Flight and Get a Full Refund?
The cancellation of a LATAM flight and eligibility to get a refund are based on the ticket fare. Travelers are eligible for a full refund upon cancellation when they have a flexible/ refundable ticket. LATAM does not offer full refunds when you have a non-refundable fare. But you must have a choice for credit towards future travel.
How to cancel a LATAM flight and get a refund?
Log in to the official website and go to MY Trips to cancel a LATAM flight. Select cancellation to move ahead with the process. Refund eligibility and fees are based on the ticket rules. Travelers can request refunds as a travel voucher/ original payment.
